Shipping & Delivery
Every custom diecast model ships tracked, in bespoke protective packaging, across the United Kingdom and the rest of Europe. Production takes seven to ten business days from build start; courier transit then adds two to five days depending on your country.
Where we ship
- United Kingdom — all postcodes including Northern Ireland, Scottish Highlands and the islands. Tracked, insured, 2–3 business days transit.
- Germany, Netherlands, Belgium, Austria — tracked, insured, 2–4 business days transit.
- France, Spain, Portugal, Italy — tracked, insured, 3–5 business days transit.
- Switzerland — tracked, insured, 4–6 business days transit (customs handling included).
- Elsewhere in Europe — email info@roysdiecast.com for a quote.
Production and shipping timeline
Two windows to plan for:
- Production — 7 to 10 business days once we start your build. Confirmation email at build start.
- Shipping — 2 to 5 business days transit after production completes, depending on your country (see above).
For a milestone date like Christmas, a birthday or a wedding, order at least four weeks before. See our full timeline guide for a stage-by-stage breakdown.
What arrives at your door
Your model is packed in a purpose-cut foam insert inside a rigid outer box. The exterior of the box is unmarked (no branding, no visible product description) so it works as a gift or a surprise.
Customs, VAT and duties
UK deliveries: prices include VAT — nothing to pay on delivery. EU deliveries: prices auto-convert to EUR at checkout and include applicable EU import handling; no surprises at the door. Non-EU European countries (Switzerland, Norway): the courier collects any local import fee directly — usually a small handling charge.
Tracking
Once your model ships, we email you the courier tracking number. You can follow it door-to-door on the courier's site.
Damage in transit
Every parcel is fully insured. In the rare event of courier damage, send us photos within 48 hours of delivery to info@roysdiecast.com. We will repair or rebuild the piece at no extra cost.